Listrbaby.ca Shipping Policy

At Listrbaby.ca, we are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines how we handle the shipping and delivery of your orders.

Shipping Destinations

We currently ship to addresses within Canada and the United States. For international shipping requests, please contact our customer service team at anthony@listrcanada.ca to inquire about availability and shipping rates.

Shipping Methods and Costs

We offer several shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you will be able to choose from the following shipping methods:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-4 business days.

Please note that shipping times are estimates and may vary depending on your location and external factors beyond our control.

Order Processing Time

Orders are processed and shipped within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or regulatory requirements. If any restrictions apply to your order, you will be notified during the checkout process.

Delivery Issues

Delayed or Lost Packages

If your package is delayed or lost, please contact our customer service team at anthony@listrcanada.ca. We will work with the shipping carrier to locate your package and ensure it is delivered to you as soon as possible.

Incorrect Address

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you have provided an incorrect address, please contact us immediately at anthony@listrcanada.ca.

Damaged or Missing Items

If your order arrives damaged or with items missing, please contact our customer service team within 48 hours of receiving your order. Provide your order number, a description of the issue, and photos of any damaged items. We will work with you to resolve the issue promptly.

International Shipping

For international shipping requests, please contact us at anthony@listrcanada.ca. International shipping rates and delivery times vary based on the destination and shipping method selected. Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country.